Privacy Policy — jsv88

The following terms carry the meanings assigned to them throughout this Policy:

This Policy applies to all Personal Data collected by jsv88 through the platform at https://jsv88.cam, through any associated mobile-optimised interface, and through direct communications between players and jsv88's support team.

jsv88 acts as the Data Controller in respect of the Personal Data it collects directly from players. Where jsv88 engages third-party service providers to process data on its behalf, those providers act as Data Processors and are bound by contractual obligations consistent with this Policy.

jsv88 primarily serves players based in Indonesia. If you are accessing the platform from outside Indonesia, be aware that your data may be transferred to and processed in servers located outside your country of residence. By using the platform, you consent to such transfer where it is necessary to deliver the services you have requested.

jsv88 collects Personal Data through several distinct channels. The categories of data collected are set out in the table below:

jsv88 processes your Personal Data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing that is required to deliver the services set out in our Terms & Conditions — including account management, transaction processing, and KYC verification — is carried out on the basis that it is necessary for the performance of the contract between you and jsv88.
• Legal Obligation: jsv88 is required to collect and retain certain data to comply with anti-money-laundering (AML) regulations, licensing requirements, and lawful requests from competent authorities. This processing cannot be refused without jsv88 being in breach of its regulatory obligations.
• Legitimate Interests: jsv88 processes Technical Data and Usage Data to detect fraud, prevent bonus abuse, maintain platform security, and improve the overall player experience. We have conducted a balancing test and determined that these legitimate interests are not overridden by players' privacy rights in these specific contexts.
• Consent: Where jsv88 sends you direct marketing communications or places non-essential cookies on your device, we do so on the basis of your consent, which you may withdraw at any time without affecting the lawfulness of any prior processing.

jsv88 uses the Personal Data it collects for the following purposes:

• Account Creation and Management: To register your account, verify your identity, and maintain accurate account records throughout the period you remain a player on jsv88.
• Transaction Processing: To process deposits and withdrawals via your nominated Indonesian bank account or e-wallet, and to maintain a complete transaction history for dispute resolution and regulatory reporting.
• KYC and Fraud Prevention: To verify that you are who you claim to be, that you meet the 21+ age requirement, and that your account is not being used for money laundering, bonus abuse, or other fraudulent activity.
• Customer Support: To respond to your queries, resolve disputes, and process responsible gaming requests such as deposit limits or self-exclusion applications.
• Platform Improvement: To analyse aggregated usage patterns, identify technical issues, and develop new features. Individual player data is anonymised before being used for platform-wide analytics.
• Promotional Communications: To send you information about promotions, bonuses, and seasonal offers relevant to your activity — for example, Idul Fitri promotions or BRI Liga 1 season betting offers — where you have not opted out of such communications.
• Responsible Gaming: To monitor play patterns that may indicate problem gambling, enforce the player-protection limits you have set, and provide timely intervention where our responsible gaming obligations require it.
• Legal Compliance: To meet our obligations under applicable laws and regulations, including responding to lawful orders from government authorities.

jsv88 does not sell your Personal Data. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

jsv88 operates internationally. Your Personal Data may be transferred to and stored on servers located outside Indonesia. In such cases, jsv88 takes reasonable steps to ensure that appropriate protections are in place, including:

• Entering into data-processing agreements with all third-party recipients that impose confidentiality, security, and data-minimisation obligations equivalent to those applied by jsv88 itself.
• Selecting cloud and infrastructure providers that hold recognised security certifications (such as ISO 27001 or SOC 2 Type II).
• Encrypting data at rest and in transit so that even in the event of a server-level breach, individual player records remain protected.

By using the jsv88 platform, you consent to your Personal Data being transferred internationally to the extent necessary to deliver the services described in these terms.

jsv88 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guideline:

• Account and Identity Data: Retained for the lifetime of the account plus a minimum of 5 years after account closure, to satisfy anti-money-laundering record-keeping requirements.
• Transaction Records: Retained for a minimum of 5 years from the date of the transaction, consistent with financial record-keeping obligations.
• KYC Documents: Retained for the duration of the account relationship and for a further 5 years post-closure. Documents confirmed as fraudulent may be retained indefinitely for legal purposes.
• Support Communications: Retained for 3 years from the date of the interaction, to support dispute resolution and quality assurance.
• Technical and Usage Logs: Retained for 12 months in identifiable form, after which they are either deleted or irreversibly anonymised for aggregated analytics.
• Marketing Consent Records: Retained for as long as you remain opted in, plus 2 years after opt-out to demonstrate compliance with consent obligations.

When Personal Data is no longer required, jsv88 will securely delete or anonymise it in a manner that prevents recovery or reconstruction.

jsv88 implements a layered approach to data security, combining technical controls, organisational policies, and ongoing staff training. Key measures include:

• TLS/SSL Encryption: All communications between your device and jsv88's servers are encrypted using TLS 1.2 or higher, preventing interception by third parties.
• Encryption at Rest: Sensitive data fields — including KYC documents, financial account identifiers, and authentication credentials — are encrypted in our database using AES-256 or equivalent.
• Access Controls: Access to player Personal Data within jsv88 is restricted to staff who require it to perform their specific job function. All internal access is logged and subject to periodic audit.
• Two-Factor Authentication: jsv88 strongly recommends that players enable 2FA on their accounts. Internal staff access to systems holding player data requires multi-factor authentication.
• Penetration Testing: jsv88 commissions periodic security assessments by qualified third parties to identify and remediate vulnerabilities in our platform infrastructure.
• Incident Response: In the event of a data breach that poses a risk to players, jsv88 will notify affected players and, where required, relevant authorities within the timeframe mandated by applicable regulations.

jsv88 uses cookies and similar technologies (such as local storage and session tokens) to operate the platform and improve the player experience. The cookies we use fall into the following categories:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication tokens that keep you logged in during your visit, and security cookies that detect and prevent cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Used to remember your preferences, such as your display settings and responsible gaming limit configurations. Disabling these will mean your preferences are not saved between sessions.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate and use the platform. This helps jsv88 identify underperforming areas and improve the overall experience. No personally identifiable information is shared with analytics providers.

You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that blocking all cookies may prevent certain platform features from working correctly. jsv88 does not use third-party advertising cookies or behavioural tracking technologies for external ad targeting.

As a player whose Personal Data is held by jsv88, you hold the following rights. To exercise any of these rights, contact our support team using the details in Clause 15. jsv88 will respond to all valid requests within 30 calendar days.

Please note that some rights are subject to conditions and exceptions. For example, jsv88 cannot erase data that it is legally required to retain under AML regulations, even if you submit a valid erasure request. In such cases, jsv88 will explain the limitation and the period for which the data must be retained.

If you are a parent or guardian and believe that a person under the age of 21 has registered an account on jsv88, please contact our support team immediately using the details in Clause 15. We will investigate and take action within 24 hours of receiving your notification.

The jsv88 platform does not contain links to external third-party websites. All navigation within the platform leads to pages hosted under the jsv88.cam domain. jsv88 is not responsible for the privacy practices of any external websites that you may navigate to independently of the platform.

Third-party game content provided by studios such as Pragmatic Play, Evolution Gaming, Spribe, Pocket Games Soft, and others is delivered within the jsv88 platform environment. Those studios may have access to game-session data (such as bet size, game outcome, and session duration) for the purpose of operating their games correctly, but they do not receive your identity or contact data from jsv88 beyond what is strictly necessary for game delivery.

jsv88 reviews this Privacy Policy at least annually and whenever a material change to our data-processing practices occurs. When we make a significant change to this Policy, we will:

• Display a prominent notification on the platform for a minimum of 14 days following the change.
• Send an email notification to the address registered on your account, where the change materially affects how we process your data.
• Update the "Last updated" date at the top of this page.

Your continued use of the jsv88 platform following the effective date of any amended Policy constitutes your acceptance of the revised terms. If you do not accept the amended Policy, you must cease using the platform and contact our support team to request account closure and return of your verified balance.

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact jsv88's support team. Our privacy-related queries are handled by trained staff who will respond within 30 calendar days. For urgent security concerns, our team is available 24/7 including during Indonesian public holidays such as Idul Fitri, Nyepi, and Christmas.

jsv88 is committed to resolving privacy concerns fairly and transparently. If you are not satisfied with our response, you may have the right to escalate your complaint to a relevant data-protection supervisory authority in your jurisdiction.